VOICEMAIL

Voicemail services are available for every extension.

CALL RECORDING

Whether you need to record calls for staff training, debit-order mandates, compliance or security reasons, our FutureCall Recording Logger will ensure that are ready when you need them.

DID NUMBERS

Telephone numbers can be assigned to ring extensions directly.

CLI RANDOMIZATION

A range of numbers can be randomly presented as your caller identification to prevent the calls from being blocked.

OPERATOR PANEL

The FutureCall Operator Panel panel lets you see detailed PBX activity, from who is talking to whom, call duration, held calls, queued calls, and so much more.

TMS

The FutureCall Telephony Management System provides detailed reporting on calls and agent activity as well as access to call recordings and more.

TELECONFERENCING

Teleconferencing allows users to hold a virtual telephone conference with several participants

FREE INTER-BRANCH CALLS

Have multiple offices across the country or world? FutureCall unifies and connects your business to one global business network, consequently allowing unlimited free branch-to-branch calls.

CLOUD HOSTED PBX

Cloud Computing places all your telephony infrastructure on a centralized and secure server environment, which enables you to gain access from any authorized computer connected to the internet.

ANALYTICS AND REPORTING

FUTURECALL TMS

  • Call Detail Records

  • Download Call Recordings

  • Internet Connection Monitoring

  • Call Center Statistics

  • Agent Reports

LET’S FUTURE PROOF YOUR TELEPHONY TOGETHER

Contact us today to find out how we can help you!

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